Booking conditions

Found a better price on another website? Contact us and we’ll match the price.

Conditions:

  • Show us proof of a better rate on another website (with a screenshot, etc.)
  • The better rate must be for the same type of room and conditions (board, dates, number of persons, etc.). It must also include all the extra costs (fees, tax, administration fees, etc.). In summary, the total to pay at the end of the booking process must be lower than the total amount to pay through our website.

The following are not included in the guarantee:

  • A rate that forms part of a package holiday
  • A group rate or company discount
  • Confidential rates or those not published online

Here are some of the reasons we offer to trust us by booking through our website:

Best price and exclusive tariffs:

Warranty will not find lower prices on any other website

Pay at hotel

Book online and pay directly at the hotel.

Unless specific offers that are clearly indicated during the booking process, as in the case of offers in advance, nonrefundable fee etc.La internet credit card used to guarantee your reservation, do not make any charge at the time of booking via online.

Privacy Policy

We care about the privacy of your personal data are not used if you tell us your desire so.

Security in your transaction

Although not made any charges on your card at the time of booking online, you are requested data, using security protocol with the highest standares.

Booking confirmation by e-mail / SMS

You will receive an email confirmation with the reservation and if you wish, you may request that we get by leaving your mobile phone SMS.

Cancellation of booking

To cancel your reservation can be done through email to receive confirmation from there for his private use has a link to cancel your reservation.
Please review the cancellation policy at the time of booking to cancel without cost.

There are some special rates and offers are subject to prepayment policies, or non-refundable fees not be canceled.

Modification of reservation

To change your dates or other details of your reservation, please contact the hotel where you made your reservation.