FROM WHAT TIME CAN I CHECK IN ON MY ARRIVAL DAY?
Check-in is from 3pm.
CAN I CANCEL MY BOOKING?
Bookings can be cancelled free of charge up to 24 hours before your arrival. If you cancel after that you will be charged for the first night.
For stays between 21/06 and 21/09 we will charge you the price of one nights if you cancel less than 48 hours before your arrival date.
DOES THE HOTEL HAVE A DRESS CODE?
Formal wear is required for dinner in the hotel’s buffet restaurant. Sportswear, sleeveless T-shirts (for men), bathing costumes, beachwear, etc. are not permitted.
DO THE ROOMS HAVE A BATH OR A SHOWER?
Following the latest refurbishment of the hotel in January 2014 all rooms now have only a shower.
For your convenience, we can provide portable bathtubs for children.
DO THE ROOMS HAVE MICROWAVE OVENS?
Only the Club and Family rooms (located in the adjoining building) have microwave ovens. There is also one available for your use in the restaurant and and in the Baby Corner.
WHAT ARE THE RESTAURANT OPENING TIMES?
- Breakfast: 7.30 – 10.30
- Lunch: 12.30 – 15.00
- Dinner: 19.00 – 22.00
(The restaurant opening hours may vary slightly at certain times of the year)
CAN I REQUEST A SPECIAL MENU?
We have some gluten-free items on our buffet. We also have the necessary information to advise you about food allergens on our menus. Our headwaiter will be pleased to help you.
The buffet has a section with wholemeal and diet products, as well as some vegetarian dishes. And of course we have dishes designed especially to please the youngest members of the family (pasta, chips, croquettes, etc.).
CAN I ASK FOR A PURÉE?
We can prepare one for you from the dishes that are on the buffet that day.
WHAT SPECIAL ACTIVITIES ARE PROGRAMMED FOR CHILDREN?
- Free afternoon snack every day at 16.00
- Dancing and games with our mascot, the Blaumar Duck
- Kite-flying on the beach in the evenings
- Special environmental education activities: “Let’s plant a flower”, “Let’s make soap from olive oil”, etc.
- Other activities: inflatables in the swimming pool, Biscuit-making and fruit brochette workshops,sandcastle competitions, etc.
IS THERE A NURSERY SERVICE?
Our mini-club accepts children from the age of four. Parents are required to remain in the hotel.
We have a babysitting service that parents can request by the hour.
We have created a small area for families with babies in the hotel lobby. It has a microwave oven, a baby bottle warmer, a breastfeeding chair and other complements and is available whenever you need it.
UP TO WHAT TIME CAN I SWIM IN THE POOL?
The swimming pool is open from 10.00 to 18.00 or 20.00 depending on the time of year.
One day of the week we extend this time and you can enjoy the pool until midnight.
CAN I HIRE ELECTRIC WHEELCHAIRS OR MOBILITY SCOOTERS?
Yes, you can hire these items, as well as bicycles for adults and children. Our Guest Service will be pleased to make the arrangements for you either before or during your stay (firstname.lastname@example.org)