Personal Data Processing
In accordance with the provisions of Law 15/1999, of December 13, on the Protection of Personal Data, the user accepts that the personal data provided at the time of their booking be incorporated into a file owned by @@empresa@@, hereinafter the company, with @@cif@@ and registered office at @@direccion@@, for the management of the booking system, the processing of their request, the control and management of the relationship with users of the website who process bookings, as well as for conducting statistical studies of users registered on said website to allow for the design of improvements to the services provided. All fields in the forms marked as mandatory must be completed for the correct processing of your requests. The personal data you provide will only be communicated to third parties in compliance with legal obligations or with your prior consent. The user expressly consents that the bank details provided may be used to handle potential penalties for cancellations or no-shows as set out in the rate conditions. Processing your bookings necessarily implies the aforementioned treatment, and therefore the process cannot be carried out in the event of opposition to it. You may, at any time, exercise your rights of access, rectification, cancellation, or opposition as indicated below.
Accuracy of data
The user shall be responsible, in any case, for the accuracy of the data provided, and the company reserves the right to exclude from the registered services any user who has provided false data, without prejudice to any other actions that may be applicable under the Law. Likewise, the user must be duly authorized to provide data of third parties. Only if they have the consent of the future hotel guests may the user enter their names and surnames in the Room Distribution section. Such information, which will allow the chosen hotel to provide better service to its guests, is optional; therefore, its provision by the user implies, under their exclusive responsibility, the assumption of the duty to inform them of the content of our Privacy Policy prior to offering the personal information.
Data processing during navigation
In accordance with the obligation provided for in Art. 22.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, you are informed that the company uses cookies. A cookie is a piece of text information that websites transfer to the hard drive of the equipment that connects to them. We use session cookies to identify the user and maintain their login status. Session cookies are automatically deleted from the hard drive when the session ends. We also use cookies to collect anonymous and aggregate statistics that allow us to analyze how users use our website in order to improve it. Only the following information about our website visitors is obtained and stored:
- a) The domain name of the provider (ISP) and/or IP address that gives them access to the network. For example, a user of provider xxx will only be identified by the domain xxx.es and/or the IP address. In this way, we can compile statistics on the countries and servers that visit our website most often.
- b) The date and time of access to our website. This allows us to find out the peak traffic hours and make the necessary adjustments to avoid saturation problems during our peak times.
- c) The internet address from which the link that directs to our website originated. Thanks to this data, we can know the effectiveness of the different banners and links pointing to our server, in order to promote those that offer better results.
- d) The number of daily visitors to each section. This allows us to identify the most successful areas and increase and improve their content so that users obtain a more satisfactory result.
For us, it will allow us to obtain the following information:
- a) The date and time of the last time the user visited our website.
- b) The content layout the user chose on their visit to our website.
- c) Security elements involved in the access control to restricted areas.
Although the information obtained is, in principle, completely anonymous, in accordance with Report 327/2003 of the Spanish Data Protection Agency, users are informed that the aforementioned data will be incorporated into a personal data file of the company for the purposes detailed above, with the user being able to exercise their rights of access, rectification, cancellation, and opposition as indicated below.
We also use the Google Adwords remarketing tool. This tool allows for the publication of advertisements on the Google Adwords Content Network (more details about the Google content network here: https://support.google.com/adwords/answer/2404190) based on previous visits by users to our website. To do this, some of the pages on our website include a code called a "remarketing tag." These tags allow your browser's cookies to be read and configured in order to determine the specific type of advertisement to show the user, based on elements related to their visit to our website, such as the navigation path chosen, the specific pages visited, or the actions performed on them. The remarketing lists created in this way are saved in a database on Google's servers, where all cookie IDs associated with each list or interest category are stored. The information obtained only allows a specific browser to be identified, and Google cannot identify the specific user solely with this information (more information about the Remarketing tool at the following link: https://www.google.es/adwords)
Regarding the company, this information can only be associated with a specific user if that user is identified on the website, for example, by having completed a booking process. In this case, the data obtained in this way will be communicated to the company for commercial prospecting purposes and for segmenting website users to design commercial campaigns according to the interests shown during navigation, with the data being incorporated into a file of the aforementioned entity for the indicated purposes. To object to the aforementioned processing and communication, the user has the possibility of disabling cookies, as indicated below:
The user has the option not to receive cookies or to be informed about their setting by configuring their browser for this purpose. However, in the event of disabling cookies, it is possible that you may not be able to use all the functionalities of the website. Regarding remarketing cookies, the user can disable the use of Google cookies by visiting the Google advertising opt-out page. You can also disable DoubleClick cookies by visiting the DoubleClick opt-out page. To disable the use of third-party cookies, users can also visit the Network Advertising Initiative (NAI) opt-out page. At any time, the user may exercise their rights of access, rectification, cancellation, and opposition as indicated below.
File for advertising purposes
If the user wishes to receive information about promotions from the company, they can authorize the transfer of their data for such purposes simply by accepting these Booking Conditions. If, on the other hand, they do not wish to receive information in this regard, they must expressly check the exclusion box. Only when there is consent for this will the personal data necessary for communication be transferred to Paraty Hoteles S.L and used to keep you informed, either by email or by any other means, of news, products, and services related to the company and Paraty S.L. From this moment, you are informed that, if you have manifested that this is your will, your personal data will be incorporated into a personal data file for which the company is responsible, and the user may access, cancel, rectify their data, or object to its processing by means of a written communication addressed to the company as indicated below.
Rights
The rights of access, rectification, cancellation, and opposition may be exercised by means of a written communication accompanied by a copy of your ID card addressed to the person responsible for the corresponding file at the address indicated below:
- Paraty Hoteles S.L. | Paraty Hoteles S.L. | Avenida Manuel Fraga Iribarne, 15 Portal 4, 1ª Planta - 29620 Torremolinos (Málaga)
- @@empresa@@ | CIF @@cif@@ | @@direccion@@
Hotel Liability
Access to the page does not in any case imply the existence of a commercial relationship between the user and the company. The portal only provides information about hotel vacancies at the time of requesting said information, so if you make the booking online, you are contracting directly with the hotel and not with the portal. The printed version of the booking made serves as a locator when you arrive at the hotel.
Booking hotel nights on this website implies the adherence and acceptance by the client of each and every one of the general conditions set forth herein.
By accepting the following clauses, you declare and accept:
- 1) To be of legal age and have full capacity to make the booking, stating that you understand and comprehend all the conditions found on the website.
- 2) That the data provided when making the online booking are true, complete, and concise.
- 3) Only those pages that appear within the web map are covered by the website.
- 4) That access to this website is the user's responsibility.
- 5) That once the booking is made, the electronic document in which it has been formalized will be archived; you will be able to access it at any time.
- 6) That you confirm the booking made, that is, the indicated dates, the number of rooms, the number of people, and the chosen Hotel.
- 7) That the conditions and price of the booking made are those expressly determined in the rate conditions expressly included on the page where you make the booking.
- 8) Regarding the relationship with the portal, it offers you the possibility of booking rooms at the chosen hotel through its website, but it does not offer any type of hotel service under its own responsibility.
- 9) That your card details are collected for the purpose of guaranteeing the booking. Payment for it will be made in cash at the chosen Hotel, and only in the event of cancellations or no-shows will the booking be cancelled and the charge set out in the rate conditions will be applied.
- 10) Offers will only be valid for the time they remain accessible to the recipients of the service.
Prices
The prices indicated are Retail Prices, VAT included.
The price includes: Price per night depending on the type of room and board selected, except for hotels where the inclusion of other services is specifically indicated.
The price does not include: Any service not specified, in addition to extras such as transfers, tips, phone calls, laundry services, minibar, parking, etc.
Check-in and check-out time: As a general rule and unless otherwise expressly agreed with the establishment, rooms may be used from 2:00 PM on the day of arrival and must be vacated by 12:00 PM on the day of departure.
Passports and visas
All travelers, without exception (including children), must carry their corresponding personal and family documentation in order, whether it be a passport or National ID card (D.N.I.), in accordance with current legislation. It will be at their own expense when trips so require to obtain visas, passports, vaccination certificates, etc. Minors under 18 years of age must carry written permission signed by their parents or guardians, in anticipation that it may be requested by any authority. In the event that a visa is rejected by any authority due to personal reasons of the user, or entry into the country is denied for lacking the required requirements, or due to a defect in the required documentation, or for not carrying it, the hotel declines all responsibility for such facts, with any expense incurred being borne by the consumer, and in these circumstances, the conditions and rules established for the case of no-show will be applied.
Flight + Hotel Package Booking Policy
MAARLAB RETHINKING SLU, with C.I.F. B76811868, ATOL license number 12023, and address at C/ Ramón y Cajal, 53, Santa Cruz de Tenerife (Tenerife), acts as a travel agency organizing flight + hotel package tours, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
The conditions applicable to package tour bookings (flight + hotel) managed by MAARLAB through the booking engine enabled on this site are informed below:
Regarding air travel
- Non-refundable deposit.
- The cancellation or modification of the contracted services may generate management and cancellation fees borne by the booking holder, as well as, where applicable, the monthly pass of the amounts informed for such cases, subject to the rate conditions.
Regarding accommodation
- Free cancellation policy according to the rate selected where applicable.
Transport booking conditions
- Refunds: Transport is non-refundable.
- Online Check-In: To avoid additional costs and save time at the airport, we recommend that you use the airline's online check-in, generally available on the airline's website 24-48 hours before the scheduled flight departure. Please contact us if you need our help.
- Transit visa: An airport transit visa may be required when you have booked connecting flights. If you do not have the necessary visas, airlines may not allow you to board.
- Connecting flights: When traveling with multiple airlines, you usually have to collect your baggage and check it in again at each airport. Since this means you must leave the airport transit area, please note that the risk of visa complications is higher.
- Extra luggage prices are non-refundable. NOTE: If the purchase of luggage is not available during the booking process, please contact the airline for extra luggage.
- For flights, we recommend checking in online using the airline's website to avoid extra charges and confirming flight information with the airline.
- The contracted rate could include the possibility of seat selection. For its management, you can do so once the booking is made with your locator through the airline's website.
ATOL Financial Protection (Only for departures from the United Kingdom)
"Your Financial Protection When you buy an ATOL-protected flight or a vacation that includes a flight with us, you will receive an ATOL Certificate. This states what is financially protected, where you can get information about what this means for you, and who to contact if something goes wrong."
"We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier can do so due to insolvency, another ATOL holder may provide you with the services you have purchased or a suitable alternative (at no extra cost to you). You agree that in those circumstances, the alternative ATOL holder will fulfill those obligations and you agree to pay any outstanding amount you owe under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will have the right to make a claim under the ATOL scheme (or to your credit card issuer where applicable)."
"If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through another ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit upon) you under the ATOL scheme. You agree that in return for such payment or benefit, you assign absolutely to those Trustees any claim you have or may have as a result of or in connection with the non-provision of the services, including any claim against us, the travel agency (or your credit card issuer where applicable). You also agree that any such claim may be reassigned to another body, if that other body has paid sums that you have claimed under the ATOL scheme."
Booking conditions with the airline Ryanair
In the event that your flight is operated by a low-cost airline, it is important that you consult the special conditions of your flight. In the case of the airline Ryanair, its policy requires, to complete the check-in process, an online verification procedure, to be completed by the traveler, which will entail an additional cost per booking.
The traveler can complete this online verification process through their website or appear at the airport check-in desk on the day of the trip at least 120 minutes before the flight departure. To complete the process, you will need your valid ID card or Passport, as well as a device with a front-facing camera.
You will find detailed and updated information through the following link:
More information about Ryanair